7q77 Terms & Conditions

By accessing the 7q77 website, creating a player account, making a deposit, placing a wager, claiming a bonus, or using any feature of the 7q77 platform in any capacity, you are indicating your full and unconditional acceptance of these Terms and Conditions, together with our Privacy Policy and any other policies or rules published on this site from time to time.

These Terms and Conditions apply to all users of the 7q77 platform, including registered players, visitors who browse without registering, and any individuals interacting with 7q77 customer support. The terms govern all transactions, communications, and activities conducted through the platform.

If you are accessing 7q77 on behalf of any other person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms and Conditions, and your acceptance of these terms will be treated as their acceptance.

To register and use the 7q77 platform, you must satisfy all of the following eligibility conditions at all times:

• You must be at least 21 years of age. 7q77 strictly prohibits access by persons under the age of 21.
• You must be acting as a private individual in a personal capacity, and not on behalf of any commercial or professional betting operation.
• You must be legally permitted to participate in online gambling under the laws applicable to your jurisdiction. You are solely responsible for determining whether your use of the platform is lawful in your location.
• You must not be listed on any self-exclusion register operated by 7q77 or any third-party responsible gaming scheme.
• You must not have had a previous 7q77 account suspended or permanently closed due to a breach of these Terms and Conditions.

7q77 does not knowingly accept registrations from individuals who do not meet the eligibility criteria above. If it is discovered that a player provided false information during registration — including false information about age — the account will be immediately closed and any balances, winnings, or bonus funds will be forfeited.

To access the full range of services offered by 7q77, you must create a registered account. The following conditions apply to account registration and maintenance:

• One Account Per Player: Each individual player may hold only one registered account at 7q77. Opening or attempting to open multiple accounts — whether under the same or different details — is strictly prohibited. If duplicate accounts are identified, all associated accounts may be closed and any balances forfeited.
• Accurate Information: You must provide truthful, accurate, and complete information when registering your account. This includes your full legal name, date of birth, residential address, email address, and phone number. You must update your account information promptly if any details change.
• Account Security: You are entirely responsible for safeguarding your account credentials. Your password must be kept strictly confidential and must not be shared with any third party. You agree to notify 7q77 support immediately if you become aware of any unauthorised access to your account.
• Non-Transferability: Your 7q77 account is personal to you and may not be sold, transferred, or assigned to any other person. You may not allow any other individual to operate your account or place wagers on your behalf.
• KYC Verification: 7q77 operates a Know Your Customer (KYC) process in accordance with responsible gaming and anti-money laundering obligations. You may be required to submit government-issued identity documents, proof of address, and proof of payment method ownership before withdrawals are processed or at any other time as determined by 7q77.

7q77 reserves the right to decline any registration application without providing a reason, and to close or suspend any account where the accuracy of registration information cannot be confirmed to the platform's reasonable satisfaction.

All financial transactions at 7q77 are conducted in Bangladeshi Taka (BDT / ৳). The following terms apply to all deposits and withdrawals:

• Minimum Deposit: The minimum single deposit amount is ৳100. Deposits below this threshold will not be processed.
• Accepted Payment Methods: 7q77 currently accepts deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, and Visa/Mastercard. Accepted payment methods may be updated from time to time without advance notice.
• Deposit Processing: Deposits made via bKash and Nagad are typically credited to your 7q77 account within seconds to a few minutes of the transaction being confirmed. Bank transfer deposits may take up to one business day to appear.
• Withdrawal Processing: Withdrawal requests are reviewed by the 7q77 payments team. Standard processing time is 15 minutes to 24 hours depending on the payment method and any pending KYC requirements. 7q77 reserves the right to extend this timeframe during periods of high demand or where additional verification is required.
• Matched Payment Method: Withdrawals will generally be returned to the same payment method used for the corresponding deposit. 7q77 reserves the right to require matching payment method verification before processing any withdrawal.
• Own Funds Only: You must only use payment methods that are registered in your own name. Use of third-party payment methods is strictly prohibited. Any withdrawal to a third-party account will be refused and the deposited funds returned to their original source where possible.
• Currency: All account balances, wagers, winnings, and bonuses are denominated in Bangladeshi Taka. 7q77 is not responsible for any exchange rate losses incurred if a player's bank or mobile money provider applies currency conversion.

From time to time, 7q77 offers promotional bonuses, free spins, cashback offers, reload bonuses, and other incentives to registered players. The following general terms apply to all promotions:

• Wagering Requirements: All bonuses carry a wagering requirement that must be fulfilled before any bonus-derived winnings may be withdrawn. The specific wagering multiplier applicable to each promotion is stated in the individual promotion terms at the time the offer is made.
• One Bonus Per Promotion: Each promotion may only be claimed once per player, per household, per device, and per IP address unless explicitly stated otherwise in the individual promotion terms.
• Bonus Expiry: Bonuses not activated or wagering requirements not completed within the timeframe specified in the promotion terms will expire automatically. Expired bonuses and any associated winnings will be removed from the account without notice.
• Game Contributions: Not all casino games contribute equally to bonus wagering requirements. Slot games typically contribute 100% of each wager toward the requirement, while table games, live dealer games, and sports bets may contribute a lower percentage or not at all. Game-specific contribution rates are published in the relevant promotion terms.
• Maximum Bonus Bet: While a bonus is active on your account, the maximum permitted wager per game round or bet placement may be restricted. Placing bets above this limit while a bonus is active may result in the bonus and associated winnings being voided.
• Abuse of Promotions: 7q77 reserves the right to void bonuses and any associated winnings, and to close accounts, where it reasonably determines that promotional terms are being exploited, abused, or circumvented. This includes but is not limited to low-risk hedging strategies designed to extract bonus value without genuine gaming risk.

7q77 reserves the right to withdraw, modify, or cancel any promotion at any time and without prior notice, subject to honouring any bonus commitments already made to players in good standing.

The following general rules apply to all casino game sessions and sports betting activity conducted through the 7q77 platform:

• Finality of Results: The results of all casino games are determined by certified random number generator (RNG) software provided by our third-party game studio partners. Once a game round has been completed, the outcome is final and cannot be altered, reversed, or disputed on grounds of dissatisfaction alone.
• Live Sports Betting: Sports betting odds are determined by 7q77's odds management system and may change at any time prior to the acceptance of a bet. A bet is not accepted until you receive explicit confirmation. Odds displayed in your bet slip are not guaranteed until the bet has been confirmed.
• Void Bets: 7q77 reserves the right to void any bet that was accepted due to a manifest error in odds, an incorrect game configuration, or any technical fault that materially affected the integrity of the wager. In such circumstances, your stake will be returned.
• Maximum Winnings: Maximum winnings per single bet or game session may be subject to caps as specified in individual game or market rules. 7q77 will not pay out winnings in excess of any applicable maximum payout limit.
• Connection Issues: 7q77 is not responsible for losses arising from disconnections, network interruptions, or device failures on the player's side during an active game session or live bet placement. Where a game session is interrupted due to a server-side fault, the relevant game provider's fair play policy will govern the outcome.

Specific rules applicable to individual sports, markets, and casino game types are published within the relevant game lobby or betting interface. Players are responsible for reading and understanding all applicable rules before placing wagers.

The following conduct is strictly prohibited on the 7q77 platform. Violations may result in immediate account suspension or permanent closure, forfeiture of all balances and pending withdrawals, and where appropriate, referral to law enforcement authorities:

• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Attempting to open, operating, or using more than one registered account.
• Using automated betting software, bots, scripts, algorithms, or any other artificial means to interact with the platform or gain an unfair advantage.
• Colluding with other players to manipulate game outcomes, share information for competitive advantage, or engage in any form of chip dumping.
• Exploiting software bugs, errors, or vulnerabilities in the platform. Any player who identifies such an error must report it to support immediately and must not exploit it. Any winnings obtained through exploitation of errors will be voided.
• Engaging in any form of money laundering, fraud, identity theft, or other illegal financial activity through the platform.
• Reverse engineering, decompiling, modifying, or attempting to access the source code of the 7q77 platform or any of its integrated game products.
• Conducting any form of commercial advertising, marketing, affiliate recruitment, or solicitation of other players within the platform environment without written consent from 7q77.
• Using abusive, threatening, discriminatory, or harassing language toward 7q77 customer support staff or other players in any communication channel.
• Allowing any person under the age of 21 to access or use your 7q77 account.

All content available on the 7q77 platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, audio elements, and video content — is the intellectual property of 7q77 or its third-party licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 7q77 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms and Conditions. This licence does not include any right to:

• Copy, reproduce, distribute, publish, or transmit any content from the 7q77 platform without prior written authorisation.
• Create derivative works based on any 7q77 platform content or design.
• Use the 7q77 brand name, logo, or any associated trademarks in any context not expressly permitted in writing.
• Scrape, harvest, or extract data from the platform by automated or manual means for commercial use.

Any unauthorised use of 7q77 intellectual property may result in legal action. All rights not expressly granted herein are reserved by 7q77 and its licensors.

7q77 is committed to protecting the privacy and personal data of all registered players. The collection, use, storage, and processing of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions and should be read in conjunction with this document.

By registering at 7q77, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC verification, fraud prevention, responsible gaming monitoring, and the delivery of promotional communications where you have opted in to receive them.

7q77 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the platform. We do not sell or share your personal data with third parties for their own marketing purposes. Data may be shared with regulated third-party service providers involved in payment processing, identity verification, and game provision as necessary to operate the platform.

To the fullest extent permitted by applicable law, 7q77 excludes all liability for:

• Any loss of funds resulting from gambling activity on the platform, including losses arising from games of chance where outcomes are determined by certified RNG software.
• Any direct, indirect, incidental, consequential, or special loss or damage arising from your use of, or inability to use, the 7q77 platform or any of its services.
• Interruptions to platform availability due to scheduled maintenance, emergency technical work, third-party infrastructure failures, or events beyond 7q77's reasonable control.
• Any loss arising from your failure to maintain the security of your account credentials.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers, including bKash, Nagad, Rocket, or banking institutions.

Nothing in these Terms and Conditions limits 7q77's liability for fraud, gross negligence, or any other liability that cannot be lawfully excluded or limited.

7q77 is strongly committed to the promotion of responsible gambling. We believe that online gaming should remain a source of entertainment and should never be pursued as a means of generating income or resolving financial difficulties. The following responsible gaming measures are available to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. Once set, a limit reduction takes effect immediately. A limit increase is subject to a cooling-off period.
• Loss Limits: Players may configure maximum loss thresholds to prevent cumulative losses from exceeding a personally defined amount within a given timeframe.
• Session Time Reminders: Players may activate timed session alerts that display a notification after a defined period of continuous play.
• Self-Exclusion: Players who feel that gambling is having a negative impact on their life may request temporary or permanent self-exclusion from the 7q77 platform by contacting customer support. Self-exclusion requests are processed promptly and the account will be restricted for the duration of the exclusion period.
• Reality Checks: Players may enable periodic on-screen notifications showing total time spent and net account balance change during the current session.

If you are concerned about your gambling behaviour, we encourage you to visit our dedicated Responsible Gaming page for detailed guidance, self-assessment tools, and contact information for support organisations. Access to 7q77 is strictly limited to adults aged 21 and above.

Either party may terminate the player account relationship at any time, subject to the following conditions:

• Player-Initiated Closure: You may request the closure of your 7q77 account at any time by contacting customer support. Any verified balance remaining in your account at the time of closure (net of any active bonus funds) will be returned to your registered payment method following standard withdrawal processing procedures.
• Platform-Initiated Closure: 7q77 reserves the right to close, suspend, or restrict any account at its sole discretion, including but not limited to cases of suspected fraud, Terms and Conditions violations, failure to pass KYC verification, or conduct that 7q77 reasonably believes poses a risk to the integrity of the platform or to other players.
• Forfeiture on Breach: Where an account is closed by 7q77 due to a material breach of these Terms and Conditions — including but not limited to fraud, identity misrepresentation, multi-accounting, or prohibited conduct — the platform reserves the right to withhold and forfeit any account balance, pending withdrawals, or bonus funds associated with that account.
• Outstanding Wagers: At the point of account closure, any wagers that have been placed but not yet settled will be settled in the normal course, with the outcome credited or debited accordingly, unless the closure is the result of fraudulent activity in which case all unsettled wagers may be voided.

These Terms and Conditions and any disputes arising out of or in connection with your use of the 7q77 platform shall be governed by and construed in accordance with applicable law. 7q77 operates as an international online gaming platform serving the Bangladesh market and is committed to resolving all player disputes fairly and transparently.

In the event of a dispute regarding a specific game outcome, bet settlement, payment transaction, or account decision, players should first contact 7q77 customer support via live chat or email at [email protected]. The support team will review the matter and respond with a formal determination within a reasonable timeframe, typically within 5 business days for complex disputes.

7q77 maintains a formal complaints process. If you are not satisfied with the initial support response, you may request escalation to the platform's compliance review team, whose decision on factual and operational matters shall be final.

Nothing in this section limits any statutory rights you may have as a consumer under applicable law that cannot be waived by contract.

7q77 reserves the right to amend, update, or replace these Terms and Conditions at any time and without prior notice. Changes take effect from the moment the revised Terms and Conditions are published on this page. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.

It is your responsibility to review this page regularly to ensure you are aware of the current Terms and Conditions. Your continued use of the 7q77 platform following the publication of any amendment constitutes your full acceptance of the revised terms. If you do not agree with any amendment, you must cease using the platform and may request account closure as described in Section 12.

Where an amendment materially affects player rights or introduces significant new obligations, 7q77 will make reasonable efforts to notify registered players via the email address associated with their account. However, such notification is provided as a courtesy only and does not alter the effective date of the amended terms.

If you have any questions, concerns, or formal complaints regarding these Terms and Conditions, or any aspect of your experience at 7q77, please contact our support team using the details below. All contact information is provided for informational purposes only — email addresses are plain text and are not clickable links.

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, directly on the 7q77 platform
• WhatsApp: +880 1700 000 000 (plain text only — do not use for urgent account security issues)
• Support Hours: 24/7, Bangladesh Standard Time (UTC+6)
• Response Time: Live chat responses are typically immediate. Email responses are provided within 24 hours during standard operating conditions.

For responsible gaming support, including self-exclusion requests, deposit limit changes, or guidance on problem gambling, please visit our Responsible Gaming page or contact support directly via live chat.